Service & support

local-service

Our after-sales services include:

 

Technical support

On-line service: replying enquiries and solving problems in order to get perfect broadcasting. Remote access to the equipment.
Factory service: Immediate availability and delivery of spare parts.
Diagnosis and solutions for the possible problems that might occur. Equipment troubleshooting and repairing procedures.

Training

Technical training from experienced experts who have design, installation, maintenance and start up expertise. Combination of classroom learning and hands-on exercises using Egatel products, your staff will learn how to take full advantage of your Egatel products.

Local Service

Egatel dedicates a team of engineers and technical specialists to handling local service: Local training with final certification, supervision and installation with final certification, technical services, complete assistance and maintenance, even to discontinued products.