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Service & Support

The need to make a large investment in new equipment is a feature of the undertaking of any technological deployment project and, in particular, of the upgrading of a broadcast TV network-whether analog or digital. Therefore, it is a matter of the utmost importance choosing a well-known and reliable manufacturing company which, besides having a proved long-time experience in the area, provides the best price-performance ratio. Egatel is such a company.

Moreover, our privileged position in broadcast sector is the result not only of supplying top-notch high-tech equipment, but also of commitment to our customers regarding excellence in service and assistance through every stage of our involvement with them. This ranges from research and development to production, and from design specification to after-sales full support. The latter being provided by our own highly qualified technical staff and encompassing equipment setup and day-to-day operation. Egatel embeds added-value into each and everyone of its systems, bringing full coverage to the process started when a network operator relies on us.

Our engineers have decades of experience designing and manufacturing RF systems. This feature is put to our customers advantage, who in this way benefit from our custom design solutions. Every system developed by the Egatel engineers and technicians is fully compliant with even the most demanding international telecommunications standards and regulations. Some of the services offered are:

  • Installation
  • Turnkey Projects
  • Maintenance
  • Repairs
  • Budgets and financial - technical offers

Egatel is aware of the importance of quality control and after sales support services in order to ensure the most satisfying customer experience. Furthermore, we make the best out of the feedback thus obtained by applying it to our design-manufacturing-control cycle so as to keep on the path of continual improvement.
Our after-sales services include:

  • Technical support: 7:00 to 23:00 h. (CET) - Phone (+34) 988 368 118 - Ext. 322
  • E-Mail for technical support:
  • Computerized system for incidents care
  • Remote access to equipment
  • Downloads (Datasheets, Software, Firmware, Manuals)
  • Training
  • FAQs

Avda. de Ourense 1 - Parque Tecnolóxico de Galicia. 32901 Ourense.

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